CityQuest.cz – Terms & Conditions of Business
(from 1rd January 2019)
In these conditions:
“CityQuest.cz” means KLS Group s.r.o. of Trnovanska 1327/61, 415 01 Teplice - Trnovany, Czech Republic, ID: 03531660.
“the Client” means the person, firm or company purchasing the Services from CityQuest.cz;
“the Guests” means the recipients of the Services or any of them as the context requires;
“the Services” means the services supplied to the Client and / or Guests under these conditions.
2.1 A binding contract between CityQuest.cz and the Client comes into existence as soon as both parties have completed the Booking Confirmation form.
2.2 CityQuest.cz contracts on these conditions only, and acceptance by CityQuest.cz of any request for the provision of Services from a Client shall be upon these conditions and shall override any other terms and conditions stipulated or incorporated by the Client. Variations or representations will only be binding on CityQuest.cz if confirmed in writing by CityQuest.cz.
2.3 The Client warrants that it is either a Guest or is the authorised agent of the Guests and is accepting these conditions not only for itself but as an agent for the Guests.
2.4 It is hereby expressly agreed that every servant or agent of CityQuest.cz (including every independent contractor from time to time employed by CityQuest.cz) shall take the benefit of every exemption and limitation contained in these Conditions and every exemption from liability, defence and immunity to which CityQuest.cz is entitled shall also be available and shall protect and extend to every such servant or agent for the purposes of this condition CityQuest.cz shall be deemed to be acting as agent on behalf of such servants and agents and all such persons shall to this extent be deemed to be parties to the contract of which these Conditions form part.
3.1 All descriptions and illustrations contained in CityQuest.cz literature, price list and advertisements or otherwise communicated to the Client are intended to present merely a general idea of the Services described and shall not form part of the contract.
3.2 CityQuest.cz reserves the right to make substitutions and modifications to the equipment used in the provision of the Services.
4.1 The price charged by CityQuest.cz for the provision of the Services shall be as stated in the Booking Confirmation Form of any booking made by the Client.
4.2 A booking deposit payable by the Client of 0% of the price (including any VAT thereon) shall become due at the time of booking.
4.3 The Client shall pay the balance of the price prior to the date upon which the Services are to be provided.
4.4 Any additional charges agreed between the Client and CityQuest.cz shall be invoiced separately and the Client shall pay any such invoice within fourteen days of its issue date.
4.5 If for any reason the Client cancels the booking, the booking deposit will be forfeited. If for any reason the Client cancels the booking within three days of the date upon which the Services are to be provided, the Client shall be liable to pay 20% of the contracted price, within one day of the date upon which the Services are to be provided, the Client shall be liable to pay 50% of the contracted price.
4.7 All payments due from the Client under these Conditions shall be made without any set-off deduction or deferment of any nature.
4.8 In the case of overdue payment, CityQuest.cz may charge interest and claim compensation for debt recovery and VAT in accordance with the base rate of the CNB – the central bank of the Czech Republic – without prejudice to any other rights of CityQuest.cz.
5.1 Prior to the commencement of the Services, the Client and all its Guests will, if so requested by CityQuest.cz, sign a disclaimer of liability, or safety form, the terms of which are available to the Client on request.
5.2 CityQuest.cz accepts no liability for loss, injury or damage of any nature whatsoever, whether direct or consequential, arising out of provision of Services.
5.2.2 CityQuest.cz and its servants or agents accept no responsibility in respect of any loss or damage to any property of the Client or any Guests.
6.1 The Client and every Guest shall abide by and comply with any request or order made by or on behalf of CityQuest.cz on the grounds of safety, whether it be the safety of the Client, the Guest or some other person.
6.2 The Client and every Guest agrees that the opinion of CityQuest.cz or its servants or agents is final in regards to any matters appertaining to safety, and the Client and every Guest agrees to abide by any such opinion howsoever expressed. If in the opinion of CityQuest.cz, its servants or agents, the Client or any Guest is or may be behaving dangerously or as acting in a manner which would or may in the opinion of CityQuest.cz its servants or agents lead to a disruption of the Services, the Client or any Guest shall at the request or order of CityQuest.cz, its servants or agents, leave the event for the rest of the day contracted for without CityQuest.cz, its servants or agents having any liability to refund any part of the price paid for the provision of the Services. For the avoidance of doubt, any excessive consumption of alcohol prior to or during the Services shall be treated as behaviour enabling CityQuest.cz to require the Guest concerned to leave the event.
CityQuest.cz shall bear no liability for loss, damage or delay howsoever arising caused in circumstances outside its control including (but not limited to) inclement weather, acts of God, war, strikes, civil commotion, work to rule or go slow, overtime bans, lock outs, fire, flood, drought or inability to procure materials or articles except at increased prices due to any of the foregoing causes (and in these circumstances may suspend or cancel the whole or part of the Services). CityQuest.cz shall endeavour to notify the Client as quickly as reasonably possible if a force majeure occurs. While CityQuest.cz is not able to refund any monies paid by the Client, where Services have been cancelled due to adverse weather conditions, it will endeavour at its option either to arrange alternative services at the requisite time or re-arrange the provision of the Services at an alternative time.
The construction, validity and performance of any contract shall be governed in all respects by the laws of Czech Republic.